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HOSTING & EMAIL ABUSE POLICY

Last updated: 26th April 2026

This Hosting & Email Abuse Policy (“Policy”) outlines the rules, restrictions, and enforcement procedures for hosting, domain, DNS, and email services provided by Stantexx Contractors & General Supplies (“we”, “us”, “our”).

By using our hosting or email services, you agree to comply with this Policy.


🌐 1. Purpose of This Policy

This Policy is designed to:

  • Protect the integrity and security of our hosting and email systems

  • Prevent abuse, spam, fraud, and malicious activity

  • Ensure fair and reliable service for all clients

  • Maintain compliance with global email and hosting standards


📧 2. Email Abuse Prohibited

You may not use our email services for:

2.1. Sending Spam

Including:

  • Unsolicited bulk emails

  • Mass marketing without consent

  • Purchased or scraped email lists

  • Automated spam campaigns

2.2. Phishing or Deceptive Emails

Including:

  • Impersonation

  • Fraudulent requests

  • Fake login pages

  • Social engineering attempts

2.3. Malware or Harmful Content

You may not send:

  • Viruses

  • Malicious attachments

  • Harmful scripts

  • Links to infected websites

2.4. Unauthorized Relaying

You may not:

  • Use our servers as open relays

  • Route third‑party traffic through your account

  • Share SMTP credentials with unauthorized users

Violations may result in immediate suspension.



🖥 3. Hosting Abuse Prohibited

You may not use our hosting services for:

3.1. Illegal Content

Including:

  • Pirated materials

  • Copyright violations

  • Hate speech

  • Defamatory content

  • Illegal downloads

3.2. Resource Abuse

Including:

  • Excessive CPU or RAM usage

  • Running unauthorized servers

  • Hosting high‑volume bots or scrapers

  • Overloading bandwidth

3.3. Security Violations

Including:

  • Attempting to hack or exploit systems

  • Hosting malware or phishing pages

  • Running penetration tests without permission

  • Circumventing security controls

3.4. High‑Risk Activities

Including:

  • Cryptocurrency mining

  • DDoS tools

  • Proxy or VPN abuse

  • Spam hosting


🔐 4. DNS & Domain Security Requirements

Clients must:

  • Maintain secure passwords

  • Protect DNS access credentials

  • Avoid unauthorized DNS changes

  • Notify us immediately of suspicious activity

We may lock domains temporarily if abuse is detected.



📡 5. Monitoring & Enforcement

We monitor:

  • Email sending patterns

  • Hosting resource usage

  • DNS activity

  • Security alerts

  • Abuse reports

If abuse is detected, we may:

  • Issue warnings

  • Temporarily suspend services

  • Block outbound email

  • Disable hosting access

  • Terminate services in severe cases

Immediate suspension may occur if the abuse threatens system integrity.



🛡 6. Blacklisting & Reputation Protection

If your domain or IP becomes blacklisted due to abuse:

  • We may suspend outbound email

  • You may be required to clean your lists

  • Additional fees may apply for delisting assistance

  • Repeated offenses may result in termination

We take sender reputation seriously to protect all clients.



🧑‍💼 7. Client Responsibilities

Clients must:

  • Use email responsibly

  • Maintain secure devices

  • Avoid sharing login credentials

  • Follow best practices for list management

  • Ensure compliance with anti‑spam laws (e.g., CAN‑SPAM, GDPR)

Security is a shared responsibility.



🧾 8. Reporting Abuse

If you suspect abuse or receive suspicious emails originating from our network, report it immediately:

Stantexx Contractors & General Supplies Email: info@stantexx.com Phone: +1‑868‑735‑7826 Support Portal: Coming Soon

We investigate all reports promptly.



📜 9. Changes to This Policy

We may update this Policy periodically. Continued use of our hosting or email services indicates acceptance of the updated terms.