This Data Protection Policy outlines how Stantexx Contractors & General Supplies (“we”, “us”, “our”) collects, stores, processes, and protects personal and business data across all our services, including Odoo ERP, VoIP & PBX, website hosting, domain & email, and digital infrastructure solutions.

We are committed to maintaining the highest standards of confidentiality, integrity, and availability of all data entrusted to us.

🔐 1. Purpose of This Policy

This policy ensures that:

• Personal data is handled responsibly

• Data is protected against unauthorized access

• Clients understand how their information is used

• We comply with applicable data protection principles

• Risks are minimized through secure practices

📘 2. Definitions

Personal Data

Any information that identifies an individual (e.g., name, email, phone number).

Processing

Any operation performed on data, including collection, storage, modification, or deletion.

Data Subject

Any individual whose data we process.

Data Controller

Stantexx Contractors & General Supplies — responsible for determining how data is used.

📥 3. Data We Collect

We may collect:

3.1. Personal Information

• Name

• Email address

• Phone number

• Company name

• Job title

3.2. Technical Information

• IP address

• Device information

• Browser type

• Usage analytics

3.3. Service‑Related Information

• Support requests

• System logs

• VoIP call metadata (not call content)

• CRM activity logs

We do not record or store call audio unless explicitly enabled by the client.

🎯 4. How We Use Data

We process data to:

• Deliver and improve our services

• Provide technical support

• Configure Odoo, VoIP, email, and hosting systems

• Communicate updates and service notifications

• Maintain security and prevent misuse

• Fulfill legal obligations

We do not sell or share your data with third parties for marketing.

🔒 5. Data Storage & Security

We protect data using:

• Encrypted connections (SSL/TLS)

• Secure authentication

• Access controls

• Firewalls and monitoring

• Regular security updates

• Encrypted backups (where applicable)

Only authorized personnel have access to sensitive systems.

🔄 6. Data Retention

We retain data only as long as necessary to:

• Provide services

• Meet legal requirements

• Resolve disputes

• Maintain accurate records

When data is no longer needed, it is securely deleted.

🛡 7. Data Sharing

We may share data only with:

• Trusted service providers (e.g., hosting, email, VoIP carriers)

• Legal authorities when required

• Integration partners (e.g., Odoo) when necessary for service delivery

All third‑party providers must meet strict security standards.

🌍 8. International Data Transfers

If data is transferred outside your region, we ensure:

• Adequate protection measures

• Secure transmission

• Compliance with applicable laws

🧑‍💼 9. Client Responsibilities

Clients must:

• Use strong passwords

• Protect login credentials

• Maintain secure devices

• Notify us of suspicious activity

• Follow our Acceptable Use Policy

Security is a shared responsibility.

📝 10. Your Rights

Depending on your region, you may have the right to:

• Access your data

• Request corrections

• Request deletion

• Restrict processing

• Withdraw consent

To exercise your rights, contact us at info@stantexx.com.

🧾 11. Data Breach Procedure

In the event of a data breach:

1. We will investigate immediately

2. Contain and mitigate the issue

3. Notify affected clients

4. Provide guidance on next steps

5. Document the incident

We take breaches extremely seriously.

📜 12. Changes to This Policy

We may update this policy periodically. Continued use of our services indicates acceptance of the updated terms.

📬 13. Contact Information

For questions about this Data Protection Policy:

Stantexx Contractors & General Supplies Email: info@stantexx.com Phone: +1‑868‑735‑7826 Support Portal: Coming Soon